CC99 Terms and Conditions — Know the Rules Before You Start

General Terms & Conditions

CC99 (cc99.pro) is an online gaming and betting platform operating under an international license. These Terms and Conditions form a legally binding agreement between CC99 and its users. Every user is responsible for reading these Terms and Conditions in full before using the platform.

CC99 reserves the right to amend or update these Terms and Conditions at any time. Continued use of the platform following any changes will be considered automatic acceptance of the revised terms. We therefore recommend visiting this page regularly.

These Terms and Conditions have been written with Bangladeshi users in mind. However, in the event of any dispute, the English version shall be considered the definitive and binding version.

Eligibility & Registration

To register and use our services on CC99, you must meet all of the following requirements:

• You must be 18 years of age or older. CC99 strictly prohibits participation by minors.
• Each individual may register only one account. If multiple accounts are found, all of them will be suspended.
• All information provided during registration must be truthful, accurate, and complete. Providing false information will result in immediate account closure.
• You must register under your own name. Operating an account on behalf of another person is strictly prohibited.
• CC99 may request identity verification (KYC) documents at any time. Failure to provide the required documents may result in account suspension.

Registration Process

A valid email address or mobile number is required to complete registration. After signing up, CC99 will send a verification link that must be confirmed within 48 hours. Some features may be restricted until registration is fully completed.

Account Security

Keeping your CC99 account secure is entirely your responsibility. Keep your password confidential and never share it with any third party. CC99 will never ask for your password or full banking details.

• Use a strong password that includes letters, numbers, and special characters.
• Always log out after accessing your account from a public or shared device.
• Enabling two-factor authentication (2FA) provides an additional layer of security for your account.
• If you notice any suspicious activity, report it to CC99 support immediately.

Deposits and Withdrawals

Deposits on CC99 can be made easily via bKash, Nagad, and Rocket. All payment methods are secure and processed instantly.

Deposit Policy

• A minimum deposit amount applies and is kept up to date on the promotions page.
• Only payment methods registered in your own name may be used.
• Payments through third parties are strictly prohibited and may result in account termination.
• If a deposit is not completed successfully, please contact CC99 Support.

Withdrawal Policy

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawal requests are typically processed within 10 to 30 minutes.
• The applicable wagering requirement must be met before any bonus balance can be withdrawn.
• CC99 reserves the right to suspend the withdrawal process in cases of suspected suspicious activity.
• A maximum daily withdrawal limit applies, as specified on the promotions page.

Bonuses & Promotions

CC99 offers a variety of attractive bonuses and promotions for both new and existing members. Each bonus offer carries its own terms and conditions, which are detailed on the respective offer page.

General Bonus Terms

• Each bonus has a specific wagering requirement that must be met before a withdrawal can be made.
• Bonuses are valid for a limited time. Once expired, any remaining bonus balance will be automatically forfeited.
• Attempting to claim the same bonus more than once may result in account suspension.
• Bonuses are available to eligible players only. CC99 reserves the right to withdraw or modify any bonus offer at any time.
• A maximum bet limit may apply when wagering with bonus balance.

Betting & Gaming Rules

All games and betting activities on CC99 are governed by established rules. Compliance with these rules is mandatory for all players.

• Once a bet has been confirmed, it cannot be cancelled or modified.
• If a game ends abnormally due to a technical error, CC99 reserves the right to void the result of that round.
• The RTP (Return to Player) for all games is listed on the respective game page.
• In Live Casino games, the dealer's decision is final. Misconduct toward the dealer may result in account suspension.
• For Sports Betting, any bets confirmed before odds change remain valid.

Gaming Software

All games on CC99 are powered by world-renowned software providers. Game outcomes are determined entirely by Random Number Generator (RNG) technology, which is regularly audited by independent third parties. There is no possibility of game manipulation on CC99.

Prohibited Activities

The following activities are strictly prohibited on CC99. Any violation will result in immediate account termination and the balance may be forfeited.

• Using CC99 for money laundering or any form of illegal financial transactions.
• Using bots, scripts, or automated software to play games.
• Attempting to exploit bonuses by creating multiple accounts.
• Any manipulation intended to influence game outcomes.
• Harassing or threatening other players.
• Attempting unauthorized access to CC99's systems.
• Allowing a third party to use your account.

Responsible Gaming

CC99 believes gaming should be a source of entertainment, never a source of problems. That is why we place responsible gaming at the top of our priorities and provide players with a range of tools to help them manage their gaming behaviour.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given period before you start playing.
• Session Timer: Set a time limit for each gaming session.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Reality Check: Review a summary of your gaming activity at regular intervals.

If you feel that gaming is negatively affecting your life or the lives of your family members, please reach out to CC99 support. For more information, visit our Responsible Gaming Page Visit the page.

Privacy and Data Protection

CC99 takes the protection of your personal information very seriously. Any data you provide is used solely for the purpose of operating and improving our services.

• Your personal information will never be sold to any third party.
• Information required for payment verification is stored securely.
• All data is transmitted via SSL encryption.
• Information may be disclosed to authorities where required by legal obligation.

To learn more about CC99's data protection policy, please visit our Privacy Policy View the page.

Changes to Terms

CC99 reserves the right to modify these Terms and Conditions, in part or in full, at any time. Regarding any such changes:

• For significant changes, a notice will be sent to your registered email address or posted on the platform.
• The effective date of any changes will be stated on this page.
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

Dispute Resolution

In the event of a dispute between CC99 and a player, resolution will first be sought through mutual discussion. Dispute resolution process:

1. As a first step, submit a written complaint to CC99 customer support.
2. The support team will provide an initial response within 48 hours.
3. Complex matters may take up to 7 business days to resolve.
4. If the matter cannot be resolved through support, you may escalate it to an independent dispute resolution body.

Account Closure and Termination

CC99 reserves the right to suspend or close an account without prior notice under the following circumstances:

• In the event of a breach of these Terms and Conditions.
• If fraudulent or suspicious activity is detected.
• If the user is found to be underage.
• Failure to pass KYC verification.
• In cases of court orders or legal obligations.

You may also request account closure at any time by contacting CC99 Support. Prior to closure, you will be given the opportunity to withdraw any valid balance, unless the account is being closed due to a rule violation.