SSL Encryption
All your data is transmitted securely using 256-bit SSL encryption. Third parties cannot access your information under any circumstances.
We Do Not Sell Your Data
CC99 never sells your personal data to third parties. Protecting your privacy is our core commitment.
Minimal Data Collection
We only collect what is strictly necessary to operate our services. No unnecessary information is requested.
Your Control
You can view, update, or delete your own data at any time. You have full control over your information.
Cookie Transparency
This policy clearly explains what cookies CC99 uses and why. You also have the option to disable cookies if you choose.
International Standards
CC99's Privacy Policy is built to international data protection standards, giving your information the highest level of security.
Introduction & Scope
CC99 (cc99.pro) is an international online gaming and betting platform serving players from around the world. This Privacy Policy applies to the cc99.pro website and all associated services. By using the CC99 platform, you are considered to have accepted the terms of this Privacy Policy.
CC99 believes you should have full control over your personal data. That is why we are always transparent about what information is collected, why it is collected, and how it is used and protected. If you have any questions after reading this Privacy Policy, do not hesitate to reach out to our support team.
This policy applies to users in Bangladesh and all other countries. CC99 maintains international standards in its privacy practices and reviews this policy on a regular basis.
Important: This Privacy Policy is part of our Terms and Conditionspart of. It is recommended to read both together.
What Information We Collect
CC99 only collects the information necessary to run the service smoothly. See the table below for details:
| Type of Information | Example | Mandatory? |
|---|---|---|
| Identifying Information | Full name, date of birth, national ID number | Yes (KYC) |
| Contact Information | Email address, mobile number | Yes |
| Financial Information | BKash/Nagad number, transaction history | Yes (Payment) |
| Device & Technical Information | IP address, browser type, operating system | Automatic |
| Gaming Activity Information | Betting history, win and loss records | Automatic |
| Optional Information | Profile photo, preferred games | No |
Please Note: CC99 never directly collects your full bank account number, credit card number, or password. If you are ever asked for such information, treat it as fraudulent.
How We Collect Information
CC99 may collect your information in several ways. See below for details on each method:
Information Provided Directly
Information you voluntarily provide during registration, login, KYC verification, or when submitting a support ticket is collected directly. This information is essential for delivering our services and is used solely for that purpose.
Automatically Collected Information
When you use the CC99 platform, certain information is collected automatically. This includes:
- Your device's IP address and geographic location (country level)
- Browser type, version, and language settings
- Log data showing how long you spent on each page
- Session start and end times
- Click patterns and scroll behavior (anonymized)
Information Collected from Third Parties
For payment processing and identity verification, CC99 works with approved third-party providers. These parties receive only the information needed for their specific role, not your full profile.
Commitment to Transparency: CC99 never collects data about you without your knowledge. You will always be informed whenever your information is being collected.
How We Use Your Information
CC99 uses the data it collects solely for specific and legitimate purposes. Your information is never used beyond what is stated in this Privacy Policy.
- Account Management: For registration, login, password recovery, and profile updates.
- Payment Processing: To process deposits and withdrawals securely.
- Identity Verification: To complete KYC for the prevention of underage use and fraud.
- Customer Service: To resolve your questions and complaints promptly.
- Service Improvement: To analyze user experience and improve the platform.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Compliance: To meet regulatory requirements.
- Personalized Experience: To send you offers and notifications based on your preferences (you can opt out at any time).
Marketing Communications: CC99 does not send promotional messages without your consent. You can opt out of marketing notifications at any time through your account settings.
Information Sharing & Disclosure
CC99 does not sell your personal data to third parties. However, certain information may be shared in the following limited circumstances:
Service Partners
CC99 works with selected partners for payment processing, software provision, and technical support. Only the data required for each partner's specific role is shared with them, and they are not permitted to use it for any other purpose.
Legal Obligations
In the event of a court order, government investigation, or legal obligation, CC99 may provide relevant information to the appropriate authorities. Where possible, we will endeavor to notify you in advance.
Business Transfers
If CC99 undergoes any change in its business structure in the future — such as a merger or acquisition — user information may be transferred to the new owner. In such cases, all users will be notified in advance and the same privacy protections will remain in place.
A Clear Commitment: CC99 never sells your data to advertising agencies, data brokers, or any other third party for commercial purposes.
Cookies & Tracking Technologies
CC99 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help make your browsing experience smoother and more personalized.
Types of Cookies Used by CC99
- Essential Cookies: Essential for login sessions and security. Without these, the platform will not function properly.
- Functionality Cookies: Used to remember your language, game preferences, and settings.
- Analytical Cookies: Used to analyze platform performance and user behavior. This data is anonymized.
- Marketing Cookies: To show you relevant offers. You can opt out of these at any time.
Cookie Controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may limit certain platform features. Detailed instructions for managing cookies in Chrome, Firefox, Safari, or other browsers can be found in each browser's help section.
Data Retention & Expiry
CC99 retains your data only for as long as necessary — for the duration your account remains active and as required to meet any legal obligations.
- Account Information: For the duration the account is active and a minimum of 5 years after closure.
- Financial Transaction Records: Up to 7 years as required by law.
- KYC Documents: Up to 5 years after account closure.
- Customer Support Contact: Up to 3 years after resolution.
- Gaming Logs: Up to 2 years for security and analytics purposes.
- Analytical Data: Indefinitely in anonymized form.
Once the retention period expires, your data is securely deleted or irreversibly anonymized. CC99 does not retain data longer than necessary.
Your Rights
As a CC99 user, you have the following rights over your own data:
- Right to Know: You can find out what information CC99 holds about you.
- Right to Rectification: You can request correction of any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your information under certain circumstances.
- Right to Restrict Processing: You can request that we restrict the use of your information for specific purposes.
- Data Portability: You can request a copy of your data in a standard portable format.
- Right to Object: You can object to certain types of data processing.
- Withdrawal of Consent: You may withdraw your consent to marketing communications at any time.
To exercise any of these rights, email CC99 support. Requests are typically processed within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests — you will be informed if that is the case.
Prompt Action: To update your personal account details, go directly to your account settings — you can correct many details yourself without needing to contact support.
Children's Privacy
CC99 is an adults-only gaming platform. Registration and use by anyone under the age of 18 is strictly prohibited. CC99 does not knowingly collect any data from minors.
Age verification is mandatory during registration. If we ever receive information belonging to a minor, it will be deleted immediately upon detection and the associated account will be closed.
A Note for Parents: If your child has accidentally registered on CC99, please contact our support team immediately. We will promptly close the account and delete all associated data.
Security Measures
CC99 uses industry-standard technical and organizational security measures to protect your data. Our key security practices include:
- 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
- Database Encryption: Stored data is also kept in encrypted form.
- Two-Factor Authentication (2FA): An additional layer of account security.
- Firewall & Intrusion Detection: Prevention of unauthorized access.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Staff Training: Only authorized personnel have access to your data.
That said, no method of transmission over the internet is 100% secure. Should a security incident occur, we will notify affected users as quickly as possible and take all necessary steps to address it.
Stay Vigilant: Never share your CC99 password with anyone. CC99 will never ask for your password via email or phone.
Policy Updates
CC99 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in the following ways:
- A notification will be sent to your registered email address.
- A notice will be posted on the website homepage or login page.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, please withdraw your balance and contact support before closing your account.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the CC99 support team. Our support team is available 24/7, seven days a week.
Privacy Complaints: If you believe CC99 has violated your privacy rights, please contact us first. If the issue is not resolved within 30 days, you may file a complaint with an independent data protection authority.